GoChat offers benefits to its customers for using the application in the form of GoChat Coins. There are various ways customer can interact with the app and get benefited. Some of them are while registering on the app, daily login to app, make video / audio calls and referring friends to GoChat.

Step 1 - Download and Register

Step 2 - Use GoChat and Earn Coins

Step 3 - Redeem Coins with exciting Gifts

• Registration Bonus: You can earn coins upon successful registration; users will be credited with 7,500 coins upon first successful registration. Please note, the registration bonus coin is only applicable for the first-time registration.
• Daily Coins – App open: You can earn 750 coins daily by opening the app once in a day. New users are eligible to earn the daily coins starting the day after registration.
• Make a Voice or Video Call: You can earn 500 coins for each voice or video call made for more than 5 minutes, up to two times daily.
• Invite a Friend: You can earn 250 coins for inviting a friend daily and upon successful registration with your referral code.

• 1GB Local Data for 15,000 coins (Available only for Etisalat UAE Customers)
• 2GB Social Data for 15,000 coins (Available only for Etisalat UAE Customers)
• 3GB GoChat Data for 15,000 coins (Available only for Etisalat UAE Customers)
• Premium Sticker Pack: 6,000 coins – (Available for all customers)
  
• 1 Month VIP Subscription : 6,000 coins (Available for all customers)

Discover more about the GoChat Coins, how to earn and redeem Coins, and other essential details below.

A.    GoChat Coins Program

The GoChat Coins Program (the "Program") is designed to benefit our eligible users who register for the first time and use certain features on the GoChat Messenger App (the "App"). The eligible users can earn coins (as define below) (the “Coins”) that can be redeemed for various benefits in the App.

Definitions

• Coins: are the points earned through the activities in the Program.
  
• Prizes: are the benefits or items that may be  redeemed by the user using the accrued Coins

B.    Eligibility

All App users, including newly registered users, will be eligible to participate in the Program. GoChat reserves the right to amend the eligibility criteria and conditions for participation in the Program at any time, at its sole discretion, and without prior notification, or prior written consent of the user. 

C.    Earning Coins

Users will have  the opportunity to accumulate Coins through various activities within the App. The scale and nature of the accumulation of Coins may vary and are subject to change at  GoChat’s sole discretion. 

Possible ways to earn Coins  includes, but not limited to, first time user registration, daily App usage, making calls and inviting friends. 

Please check the App for more information about the activities.

D.    Redemption of Prizes

Coins may be redeemed for various Prizes that are available on the App. The nature and scale of these Prizes are subject to change from time to time at GoChat’s sole discretion. The specific redemption options are detailed within the App.

E.    Daily and Monthly Limits

Every user will have a limited number of Coins to collect on a daily and monthly basis and such limits can be changed at any time at GoChat’s sole discretion.   

For more information about the daily and monthly limits, kindly check the App.

F.    Expiration of Coins

Any earned and accumulated Coins  will expire upon the lapse of the expiry period  specified in the App. 

 The user may learn more about the expiry of Coins by referring to the History tab under the Coins Section of the App. This is subject to Coins earned date and availability of Coins.

G.    Termination or Changes to the Program

GoChat reserves the right to terminate the Program or to change the terms and conditions, qualification or eligibility requirements, and the nature of the Coins and Prizes at any time without prior notice to the users. If GoChat terminates the Program, any earned and accumulated Coins by users will expire immediately.

H.    General Conditions

     I. GoChat may cease the Program for any reason at any time at its own discretion without prior notice. In the event of cessation of the Program, all accrued but unredeemed Coins shall be immediately cancelled and the users shall have no right to redeem any Prizes upon the cessation of the Program.

II. The Coins and Prizes are not the user's property and are not assignable, transferable, inheritable, and cannot be exchanged for cash. Also, the Coins cannot be transferred to other users of the App.

III. If GoChat considers at its own judgment that the User did any attempt to manipulate or abuse the Program, GoChat may  disqualify  the user from the participation in the Program and forfeit of all accumulated Coins and Prizes.

IV. GoChat reserves the rights to verify the eligibility of all users, and to deny the collection of Coins by the users and the redemption of Prizes based on fraud, dishonesty, or act of bad faith or any form of manipulation of the App by the users. In addition, if the user has conducted any type of fraud or other abuse, GoChat will reserve the right to cancel the enrolment of the user to the Program with immediate effect.

V. Once redeemed, the Coins  cannot be restored or adjusted.

VI. The specific activities eligible for earning Coins or redeeming Prizes are subject to change (please check the App to learn more about the activities).

VII. GoChat reserves the right to adjust the Coins and Prizes value and the Program's terms without prior notice or the user’s consent.

I.      Disputes

Any disputes or claims arising out of or in connection with the Program shall be resolved as per Clause 26 (Law and Jurisdiction) of the GoChat App terms and conditions.

J.     Contact

For questions or concerns regarding the Program, please get in touch with our support team at support@gochat.com

K.     Data and Privacy

Participation in the Program may involve the use of user data as outlined in our Privacy Policy.

L.  Conflict of language

If there is a conflict between provisions of the Arabic and English texts of these Terms and Conditions, the English text shall prevail.

Disclaimer

The GoChat Coins program, terms, and conditions are subject to change. Users are advised to check the Coins section in the app for the latest updates.

Note: This document is subject to updates. For the latest information, please refer to the GoChat app.